Windows hello stuck on getting ready windows 11 Nov 9, 2024 · Hello Παναγιώτης, Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today. I wiped that drive and then retried windows and the same thing happenes Nov 4, 2022 · Hello, I am currently working on our company's upgrade to Windows 11 from Windows 10 with a brand-new image. Feb 24, 2025 · I have seen the other posts about Win 11 being stuck in restart mode and the final solution always seems to be a Forced Restart. had to leave it and wait about 12 hours to get the desktop again. Dec 12, 2016 · Hello, My computer is stuck on " Getting devices ready" with a black screen with windows logo and the dots loading. i have tried the windows update troubleshooter, and i have also used the net stop & net start method for wuauserv, cryptsvc, bits and msiserver. The PC doesn't respond at all, not even to Caps Lock/Num Lock etc. ". So I ended up trying to reset my pc back to its original state and it froze up, tried to delete some drivers as some videos said. Tap or click, advanced options and then click on Startup repair. Didn't work, now I tried to reinstall windows 10 to see if that would work and now it is stuck on "getting devices ready" for about 3 hours now, with the buffering wheel frozen. 0 : Partition 2” and finaly got results instead of a blank screen saying “nothing found pug in the correct thing and press any button. Every time I opened my laptop in the following time, the system automatically logged in thanks to face recognition. I did usual shenanigans and booted the installation media. Since you've had problems with updates and the Microsoft Store on Windows 11 before, this could be an option: Visit the official Microsoft website, Download Windows 11. Windows Hello enables a sign in experience using facial or fingerprint recognition, or a PIN. This will be a number with decimals. Now it's stuck on "getting windows ready" It's been like this for the last 3 days. Now after reinstalling a second time its been stuck on getting ready for 3 hours Specs. Dec 29, 2018 · 6) In the Windows Hello area under Face Recognition, click Set up. Still stuck on “Getting Ready”. I get all the way to the screen where it tells you that you need to set up a fingerprint, face ID, or pin. Unfortunately selected 'update & shut down' but there is no Wifi so it can't update. When I select “install windows through the cloud” it gets stuck at 1% completion on “resetting your pc”. i did try 1 single ram stick and ran memtest which passed. Feb 24, 2025 · When you see the Install Windows page, tap or click Repair your computer to start the Windows Recovery Environment. Aug 12, 2023 · 1. Click on Troubleshoot on the right in the System tab that opens by default. I’ve used this laptop for 8 months with no issue and this is the first im seeing this screen Asus laptop stuck on 'getting windows ready' I disconnected my laptop from wifi then went to shut down. I could login a few times into windows 11, but now after a few attempts it says its corrupted. Aug 16, 2024 · It’s frustrating when your laptop gets stuck on the “Getting Windows ready” screen unexpectedly. 356. Dec 2, 2023 · Hello, any help is appreciated! I just got my hands on a new Acer predator helios 300 2022, and tried to access the microsoft store. I'm forced to restart my surface book 2. Common Issues and troubleshooting tips: See full list on windowsreport. Everything went smoothly and laptop tried to boot to new OS. Apr 9, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. Jun 18, 2018 · Has anyone experienced an issue with the Hello login using the IR web camera displaying a "Getting Ready" message while the camera is on and takes about 3-5 minutes to get ready and finally recognizes my face and logs in. Though i was able to go past "getting ready" screen. The windows 10 thumb drive I just used with my main rig so I know it works. So, it used to show "Your PC is not compatible with Windows 11" and blah blah blah. I can boot from the usb and also get through the wizard to the point it reboots and says getting ready and it just spins on getting ready for hours like 8+. 0 . Hello, I have to reinstall windows, so I did and during the first boot Windows gets stuck at "Getting devices ready". Camera remains active (gets stuck) after signing in with Windows Hello (Surface Pro 7, Core i3) [PRO7] When my Surface Pro 7 (Core i3, Model 1866, Windows 10 version 2004) wakes up from sleep or hibernation, it turns on the camera for Windows Hello (I see the white light at the top of the screen turn on) and signs me in. While it offers a convenient and secure way to access your device, you might sometimes encounter sign in issues. Version 22H2 . Hope you're doing well and safe there. If you’ve set up multiple sign-in methods, like a password, a PIN, or Windows Hello, Windows will show those options at the sign-in screen. Stuck Update: Sometimes, updates can get stuck and cause this screen to linger. I have downloaded from there. I have all USB devices unplugged and I just changed CPU, motherboard, and RAM. Due to the scope of your question, it is best to ask this on Microsoft Site Q&A which is a technical community platform where most of the members were IT professionals that would greatly help you with the issue. > Type wsreset. I thought I could just leave the computer on over night unplugged and let the battery drain, but I set the computer to go to sleep after 15 minutes. I used vhdx file instead of qcow2 (as i was doing earlier). Consider Updating to Windows 11 via installation media. Windows 11/10 Stuck on Getting Windows Ready Screen [Solution]Media Creation Tool (Windows 10): https://www. It gets stuck on Getting ready. Based on your description, it appears that your device is stuck on the "Getting Windows ready. Stuck on "Getting ready" after Windows 10 installation After installing Windows 10 on a Toshiba Satellite L550, there is a problem. When I do, it gets stuck on the screen mentioned in the question May 4, 2021 · Hello. Hi, I realize the inconvenience you are experiencing with upgrading to Windows 10. Hope this helps! Dec 14, 2022 · If after you successfully clean install Windows 11 or Windows 10 on your computer, and on the first boot, the computer gets Stuck on the Getting devices ready screen, then this post is intended to Apr 23, 2018 · I was using windows 8. I have downloaded the latest Dell Windows 10 ISO (USB option) using the Dell OS Recovery Tool and tried a clean install following the instructions shown in the How to install Windows 10 from the Dell ISO (e. I have tried multiple times, changed lighting, angle and distance from camera. Go to Settings > Windows Update > Check for updates, install all available updates, then restart your PC and check if the issue persists. Jan 27, 2025 · 3) In the Windows Hello area under Face Recognition, click Remove. Jan 25, 2022 · Press Windows + I to launch the Settings app. and no way to get windows desktop, even restatring again didnt help. It's unresponsive to gestures or commands. Thanks Dec 29, 2022 · I recently got a new computer for Christmas (an Asus) with Windows 11. Upon booting the flash drive, clearing the Oct 30, 2013 · It's been more than 24 hours now and my laptop doesn't do anything . In the Windows Recovery Environment, on the Choose an option screen, tap or click Troubleshoot. ’ And when i press okay i’m lead back to the first screen. I recently reset my laptop with Microsoft Defender to solve existing update problem, but new situation came up. My problem is it won't start the updates. exe and press Enter. Dec 6, 2023 · Well, the general wait time for ‘Getting Windows ready’ is 5 minutes, and if it takes more than that, it is probably a thing to worry about. Here’s what might be happening and how you can fix it: Background Updates: Windows might be applying updates that weren’t visible before you restarted. 5-Select "Not right now". This will save you from downloading a new build (if available). , one of the Independent Advisor and a fellow Windows 10 user like you. I cannot do anything. Guide stuck when loading pin page. When i could not get it to install windows tried linux it installed fine. If you have to use the reset method to fix the problem, to avoid data loss, it is recommended that you backup your system in advance with the free backup software AOMEI Backupper Standard before performing Windows Hello Face setup stuck on-screen "Make sure your face is centered in the frame" I had already set up the windows hello face log in before but it stopped working so I recently removed it and tried to set it up again. It just sits there forever until I close it. Usually, during a system recovery process, you would see a "Getting things ready for you" screen. So now I don't know what to do, any Sep 16, 2023 · 4-In the Install Windows 11 dialog, click on Change how Setup downloads updates. After a while, it would look at me for 20 seconds, then say "couldn't recognise you". 4) Confirm the uninstallation. g. My camera seems to be working fine and it supports Windows Hello (Razer Stargazer webcam). 1. I was able to get back into my PC buy using my system repair disc and running system restore. Jan 19, 2018 · Few days ago after restarting my Lenovo PC a blue screen with " getting windows ready don't turn off your computer" appeared . ” Dec 9, 2023 · I understand that your Windows 11 installation is stuck on the "preparing to install" phase. Nov 21, 2017 · Now, try signing in using Windows Hello again. I tried using different usb ports to install, I cleaned the disk (using diskpart in command prompt) because of the GPT file, I tried to repair it, I tried installing it with nothing but the usb connected. 5) Restart the computer and Windows should reinstall the Webcam driver. Sep 6, 2020 · Factory reset stuck on getting things ready I've started a factory reset on my laptop. I have reinstalled Windows both from the cloud download and the local machine install, but these didnt help. 8) Type your PIN or password in the PIN or Password field. Windows 11 22H2 Deployment Getting Stuck at "Getting Jun 14, 2023 · I think that people still running windows 10 are deliberately being slowed down by these nonsensical continuous updates. For Windows Hello to work, you need to select that Jan 10, 2022 · I am setting a laptop for a new user. After making the creation media and installing i had an update corrupt or something locking my computer up. exactly as the video in this page). I have Windows 10 Education 22H2 installed and I downloaded the Windows 11 Installation assistant to install Windows 11. It gets stuck on getting your device ready. It won't move past 0%. I have an issue with my Surface Pro 4 that isn't a good sign. Now I decided to reinstall it using clean installation. Jan 23, 2018 · It starts up normally with the Surface logo, but then goes straight back to the blue screen with "getting windows ready," screen, I have tried this maybe three times so far. Nov 1, 2023 · When setting up Windows 11, I keep getting stuck on the Getting updates screen. Use the installation tool to create a USB installation disk or ISO file. Click on Run next to Windows Store Apps to launch the troubleshooter. Does not meter if device is installed with windows 11 or 10. . If the issue persists, please reset the Microsoft Store cache: > Press the Windows + R key to open the Run dialog box. MS has updated the insiders preview link to windows 11 for ARM. I have same experience. Oct 8, 2016 · For 2), I had to manually change my boot order in BIOS to hard drive, if not it will keep booting from usb drive and go to step 2). com/en-us/software-download/windows10Me Jul 17, 2022 · I downloaded the official windows 10 and 11 from Microsoft with their bootable media creator. Any suggestions? Feb 3, 2023 · Windows Hello is Stuck on "Getting Ready" and eventually saying that Camera Failed. Any fixes or recommendations for me? Hello, I'm Louie, and I'm happy to help you today. I am using the latest Windows ISO, but when I install it runs through initial installation steps ( asking for language, license key, product version) and then restarts. Trying via the assistent results in the laptop getting stuck in the "making sure you are ready to install" part, running from the setup of the iso/usb results in the full-screen installer getting stuck at 74%. Intel Real-Sense drivers are up to date according to the device manager. Oct 6, 2022 · I have a Inpsiron 3593 which is already upgraded to Windows 11 during its release. Sep 9, 2020 · Your account has been added to Windows, but next time you hse the account we’ll ask you to verify your account using Windows Hello. 22659. Storage samsung m. It is a NUC M15 11th Gen with Windows 11. 2. Oct 11, 2016 · From the lock screen and trying to login with facial recognition, Windows 10 tells me "Getting Ready". I'm trying to clean install windows 10 in an Inspiron 3593. I have tried to install on 4 diffrent SSDs one brand new 3 wiped. Happens mostly after the laptop is asleep for some time, and then recognising my presence. 3. Nothing is working. After the reboot part, it got stuck at "Getting ready". I'm here to help you with your problem. Sep 22, 2023 · Hello. I’ve tried 2 different thumb drives one with win 10 and the other with win 11. Experience Windows Feature Experience Pack 1000. Then nothing happens. As per the issue description, I understand that you are unable to access to your Windows 8 computer and its stuck on getting ready. May 9, 2024 · When you have trouble with the “Windows 11 getting ready stuck” problem, you can use the 5 methods mentioned in the article to help you. Is there anything I could possibly do to fix this issue? It has been stuck on the "Getting Windows Ready" screen for some time (more than 20 minutes. Here's my fix: Step 1: Go to Settings App -> System -> About then find your OS build. Jan 9, 2019 · hello , i'm using windows server 2012 R2 , i deploy WDS , i capture one imange , windows 10 professional , and upload to server , later , when I tried to install the image , after copy the files and reboot, it stuck on getting devices ready ! . Installed on 11-08-2023 . Nothing has changed, please help me!! It is written : We could not recognize you. So, I want to know, what is the matter? Sep 19, 2017 · I think my computer did an update last night. Don't turn off your computer. Jan 8, 2019 · My Windows Update program gets stuck at "getting things ready" process. 1) In Windows, search for and open Device Manager. Now I tried installing win 11 and ran into two issues. I recently downloaded and installed iCloud for Windows from the Microsoft Store. However when I go launch the windows on the ssd, it will get stuck on "Getting Ready" screen and make no progress. Check your system requirements: Make sure that your device meets the minimum system requirements for Windows 11. Normally, the camera Sep 7, 2015 · Hello Isaiah, Thank you for posting your query on Microsoft Forums. don't turn off your computer. What to Do: Dec 30, 2023 · It is a Nexigo Hellocam (highly rated on Amazon). Here are some troubleshooting steps that you can try: 1. Looking online i have done the following Added a reboot step after the step mentioned above and set to reboot into OS Sep 15, 2018 · During the setup of Windows Hello, I had the camera analyze my face with beard and I chose a PIN. I am using my ssd which had win10 pro installed on it from my PC before the upgrade. The troubleshooter said that there was a pending restart scheduled which sent my PC into an unending loop of Getting Windows ready. The setup has been stuck at the "Making sure you're ready to install" part for over 30 minutes. Select the Other troubleshooters options. 9) When the camera screen displays, position yourself so your face displays in the center of the window, and then hold still until the All set! window displays. microsoft. 1-2 years simply not work when user is in Local administrator group on azure jointed device. Sometimes when you start up your Surface Pro 4 it'll say that it is "getting Windows ready" meaning it is going to work on updates. How do I fix this? Dec 15, 2017 · I was unable to get into my computer for most of yesterday after running the Windows download troubleshooter. Create bootable USB using Rufus Feb 22, 2018 · Stuck during "Getting Windows Ready" for Windows 10 installation process I am attempting to install Windows 10 using Boot Camp Assistant on a Macbook Pro Retina (late 2013). Now, suddenly, I am seeing that this get-ready message has reappeared. Now it is just stuck at "getting ready" screen. Already installed camera drivers. The procedure stalls at the screen "Please wait while, we are configuring your Oct 30, 2024 · Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. There are no errors Mar 30, 2024 · It has been around 2 and a half years since the release of Windows 11, and I did not upgrade because my PC is not compatible. The mouse pad abd keyboard aren't broken but it will not respond. I am not able to complete reinstall of windows after trying all the suggested steps on forum. Apr 12, 2024 · i've been trying to install windows 11 on my laptop and each time it always gets stuck at 27% in the getting updates: checking for updates part. They want you to run Windows 11 and if the device is not compatible with running windows 11 then they want you to upgrade your computer. Oct 30, 2021 · Its Windows 11 for ARM. Mar 9, 2025 · Im buying new Victus HP 16- after booting for the first time i notice that the windows update download just stuck at 0% for hours. It revolves around the update feature. 2 Jul 22, 2023 · Hello, I am installing using a copy of windows 11 bought a best buy. It's been like this for the past 20 minutes. Nov 28, 2016 · Hello. It always gets stuck at 46% before the failure message. All of the parts those parts are new. Nothing is being wrote/read to the HDD, and the CPU seems to be under no load (the fan speed is constant, while it's often not because of a crappy cooler). When you purchase the Windows 10 Pro upgrade through the Store, you don't get a product key, it is attached to your Microsoft Account used to make the purchase. Oct 11, 2021 · after switching out hard drives (the one I had in had corrupted sectors in the windows area) with a perfectly FINE windows 10 hard driveThe computer gets stuck on 'getting devices ready' Everything I have read so far (about 100+ pages) has been total **** !!!!! I CANNOT start SAFE MODEf8 DOESNT WORK Jan 2, 2025 · If you can get to the login page, please click on the Restart button while holding down the Shift button and then try to get to the Windows RE page. At first, it would be stuck on "getting ready". Nov 6, 2018 · Windows Hello set up is not working. I can confirm that all drivers are up to date. I've read that you have to wait 3 hours but I left my windows launch on while I went to sleep for 7 hours and was still on the "Getting Ready" screen when I woke up. I've updated the camera drivers and the windows hello face software device, because before this problem, windows hello wouldn't recognize the camera at all. 2) Expand the Imaging Devices. I cannot go back or forward in the setup. It's been like an hour and it's still stuck on the Getting things ready screen. I tried uninstalling the latest quality update and restoring as well. Dec 19, 2024 · Hello Inelly24, Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today. 1000. Apr 16, 2023 · Currently attemtping to reinstall win 11 after my task manager windows explorer and settings all became unresponsive. Jul 22, 2019 · My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. This morning when I tried to turn it on, it is stuck on "Getting Windows Ready. Edition Windows 11 Pro . Jan 19, 2025 · Installing Windows 11 on a clean PC from a USB boot media. Feb 1, 2025 · Make sure your Windows is updated to the latest version. For example, I'm on Windows 10 Version 1903, and my OS build is 18362. Jul 27, 2023 · Whenever I open my Microsoft Store app it is stuck in the getting ready screen, i cannot access store settings and when i reset Microsoft Store using msreset it opens and gets stuck on the same screen again. com However, after the text "getting ready" appears, the camera shuts off and the screen says "couldn't turn on camera" and I have to sign in via pin. 10) Click Close. I hit face setup, type my pin and put my face in the middle and nothing happens. OS win 11. Mar 7, 2024 · So I’m trying to factory reset my Windows 10 PC and when I select “install windows locally” it gets stuck on the second “getting things ready” screen. ) Jul 22, 2019 · My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. This issue could occur if media creation tool has not created properly, p lease refer the trouble shooting provided for Windows Setup in continous reboot loop in the Wiki Article created by Andre Da Costa (MVP, Community Moderator & Wiki Author) and check if it helps. When I brought up the app, a message came up that said "We're getting things ready", but the progress bar hang at 0% for over 15 minutes. Someone has already encountered this… Mar 6, 2023 · Hello Matthijs, Good day! I'm John DeV a Windows user like you and I'll be happy to assist you today. I did the restart to fix my Windows Update after it refused to install the recent Cumulative Update KB5001330. Don’t turn off your computer" screen after installing the latest Windows updates. After changing the boot order to hard drive, windows started up and again, I experienced a freeze at the "Getting Ready" or "Getting Devices Ready" spinning dots page. " I can't even enter the safe mode or Bios. Following some troubleshooting steps, you will easily be able to fix the issue. - i decided to reinstall the windows 11 with reset pc option- i got May 17, 2022 · Hello, I own a Lenovo IdeaPad Y700. I am stuck on this screen, no noise, no sound, nothing. The procedure runs OK including logon to my Microsoft account. Dec 17, 2024 · I finished building my PC, so I got the tool from Microsoft that downloads and sets up an ISO onto a flash drive to perform a fresh install of Windows 11. It says "Don't turn off Dec 15, 2024 · 7. When I click on "Set up" under "Windows Hello Face" in the "Sign-in options" page in accounts setup, I see a blank white window with the window title "Windows Hello Setup" and nothing else. One client brought me laptop for fresh Windows 11 installation. Dec 23, 2017 · I restarted my computer today and when it booted up it said getting windows ready dont turn off your computer and it has been like this for 2 hours I tried to hard restart it and that did not work. restarting again had this issue all over again (12 hours wait) Feb 13, 2021 · Hi Microsoft - I'm Jerico T. Once you are in Windows RE, please try to enter Safe Mode , I will provide you with the steps later. 1 and wanted a clean installation of windows 10. Note. OS build 22621. Sep 12, 2020 · ) followed it to the letter and after twelve hours of installing I then attempted to boot from the usb, for a whole day, got fed up, baught a new usb, repeated the proscess (it only took one hour this time) selected “UEFI: PNY USB 3. I am more than willing to do this but it keeps spinning. it hasn't changed anything. Windows 10 has all the latest updates. 3) Right-click on the IR camera and select Uninstall. This seems to intermittently happen when the screen locks as well. 2134 . Feb 9, 2024 · Windows 11 crashed on my laptop Lenovo IdeaPad 330. My PC is compatible with Windows 11. However, not seeing this screen is not necessarily a problem, as the recovery process might have been quick and this part is e Sep 27, 2023 · Ive done the media creation tool and also rufus and etcher none of these are working. I can't clean-boot it if I can't enter Windows. Please help. Hello everyone! I have small business where I do some entry level IT support for consumer customers. We've recently just installed SCCM at one of our sites and we're finding devices are getting stuck on "Getting Ready" with the spinning circle. When your Surface recognizes your face or fingerprint, it will sign you in to Windows automatically. Wait for the troubleshooter to detect and fix problems leading to Windows 11 apps not opening issue. After a while, it says that the installation has failed. Also i have been getting the iso's from Microsoft directly so i have no clue what the problem is. I'm sorry that you're having trouble with your laptop. The only message that I have is "getting windows ready. I understand that you're having some issues right now, let us sort things out. May 4, 2021 · Hello. Threats include any threat of violence, or harm to another. 7) Click Get started. The camera does not appear to turn on. Jun 30, 2024 · This pc is one that didn't have windows on it at all, so it was a clean installation, I tried doing it again just to be sure and ended with the same result, when its at the getting ready screen this is after the main installation is done. I will certainly help you with the issue. Apr 24, 2021 · Getting Windows ready. It seems to be after the "Setup Windows and Configuration Manager" step. Sep 8, 2015 · When I try to install Windows 10 from the Media Creation tool I saved on my USB Flash Drive (In order to do a clean installation) everything downloads and installs just fine, except I get stuck at the "Getting Ready" dark screen right before Windows 10 is about to open. Oct 21, 2023 · The message "Getting Windows ready, don't turn off your computer", indicates that your system may be processing some tasks in the background, such as downloading and installing files, starting a Windows 10 update process, modifying settings of the applications, and modules, etc. It's stuck on the "getting Windows ready" page. You have already tried a number of troubleshooting steps but none of them helped so far. Step 2 Re-install the IR camera driver. Troubleshooter couldn't find problems, SFC and DISM indicated no problem, BITS is on, so I don't know how to fix it. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
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